Privacy policy

Legal name: Q LAB TESTING S.R.L.
Tax ID (CUIT): 30-71712574-2
Registered address: Enrique Prins 1432, C1428CLB, Ciudad Autónoma de Buenos Aires, Argentina
Privacy contact email: consulting@qualis-lab.com
[COMPLETE: if the Montevideo office is a separate Uruguayan legal entity, add its details here]

Data you give us: when you fill in a contact or pricing form we ask for your name, email, phone, company and, optionally, the service you are interested in and a message.

Browsing data: we automatically collect technical and usage data (pages visited, time on site, device and browser type, traffic source) through Google Analytics 4 and Microsoft Clarity. This data is processed in aggregate and is not used to identify you personally.

• To answer your enquiry: this is the main purpose for which you gave us your details.
• To send you news: only if you explicitly ticked the corresponding box. You can unsubscribe at any time from the link at the bottom of every email.
• To improve the site: we analyse usage statistically to improve our content and performance.

We do not make automated decisions producing legal effects on you, nor do we build profiles for that purpose.

We process your data on the basis of the consent you give when submitting the form. Consent for marketing communications is separate and optional: if you do not tick that box, we use your data solely to answer your enquiry and you are not added to any mailing list.

We do not sell or assign your personal data. We only share it with providers who process it on our instructions:

• Mailchimp (Intuit Inc., USA): email communications, only with your consent.
• Google Analytics 4 (Google LLC, USA): site usage statistics.
• Microsoft Clarity (Microsoft Corp., USA): browsing behaviour analytics.
• Email and hosting provider: to receive form submissions and run the site.

Some of these providers are located outside Argentina and Uruguay, so using the site involves an international transfer of data to those countries.

We keep commercial contact data for 24 months from the last contact and newsletter subscription data until you unsubscribe. After that we delete or anonymise it.

You have the right to access your data, rectify it when inaccurate, update it and request its deletion, as well as to withdraw your consent at any time. To exercise these rights write to consulting@qualis-lab.com; we will reply within the statutory deadlines. The right of access may be exercised free of charge at intervals of no less than six months, unless a legitimate interest is demonstrated (section 14(3) of Act 25.326).

If your data is held in our database for advertising purposes, you may request the removal or blocking of your name at any time (section 27 of Act 25.326).

THE AGENCY FOR ACCESS TO PUBLIC INFORMATION, in its capacity as supervisory authority of Act No. 25.326, is empowered to hear complaints and claims brought by those whose rights are affected by breaches of the personal data protection rules in force. You can reach it at info@aaip.gob.ar. In Uruguay, the supervisory authority is the Personal Data Regulation and Control Unit (URCDP).

[COMPLETE: state whether the database is registered with the AAIP national registry and, if so, its registration number]

The site uses first and third party cookies (Google Analytics 4 and Microsoft Clarity) for statistics and to improve your experience. You can block or delete them from your browser settings; doing so may affect how some sections of the site work.

We apply reasonable technical and organisational measures to protect your data against unauthorised access, loss or alteration. The site is served entirely over an encrypted connection (HTTPS).

We may update this policy to reflect legal or service changes. The current version is always published on this page, with its last updated date.

For any question about this policy or about how we process your data, write to consulting@qualis-lab.com.