Qualis-Lab
Qualis-Lab
User experience research and validation

UX & UI Testing

A product can be technically perfect and still frustrate its users. UX & UI Testing identifies the usability and design issues that the technical team can't see — because they see it from the inside. We look at it from the outside, as your user would.

Who is this service for?

If you're about to launch a new product and want to validate that the experience is intuitive before going to market, or if you have an existing product with conversion or retention metrics that aren't where you want them — this service gives you concrete answers about what's failing and why.

What does our evaluation include?

Tests with real users

We watch how real users interact with your product, surfacing friction, confusion and drop-off points that analytics alone can't explain.

Heuristic evaluation

Our experts review the interface against established usability principles, catching issues before involving end users.

Web and mobile coverage

We evaluate web and mobile applications, on the devices and resolutions most relevant to your audience.

Prioritized findings report

A report with the issues found, their estimated impact on experience, and concrete improvement recommendations ordered by priority.

Why Qualis Lab?

Dual perspective

We combine the usability expert's eye with real-user validation, which narrows the margin of error in the findings.

Business-impact focus

We don't just report design issues — we tie them to their impact on conversion, retention and user satisfaction.

Industry-standard tooling

Hotjar, Maze, UserTesting, Figma and others, picking the right tools for each kind of product.

Flexible engagement

We can hand off a report for your team to implement, or accompany the fix process if you need it.

Frequently asked questions

  • Before launching a new product, to validate the experience is intuitive. Or on an existing product when conversion, retention or satisfaction metrics aren't where you want them. Either is a good moment.

Your product can work fine and still lose users. Book 20 minutes and we'll show you what's slowing the experience down.